Every request lands in one place, photo attached, duplicates flagged. Everyone can see the status, so they stop asking you.
No card. Live in a day.
Fourteen messages, a voicemail, two lads at the hatch, a note on the desk.
Half of them are the same conveyor belt. You order it twice.
Someone asks "any update?" for the ninth time.
You haven't started the actual job yet.
Every request, every photo, every detail, in one list you control.
The same part raised twice gets caught before you order it twice.
Photo in, draft description out. Less guessing.
New, ordered, arrived, issued.
No more "any update?".
What's overdue, what's critical, what needs a chase, written for you before you sit down.
Eighteen requests open this morning. Two need you first.
Drive-end bearing on the Line 3 case packer has been sat as New for 41 minutes. Line is down.
Three orders with Fenner are past ETA. Same supplier, one phone call.
Conveyor belt 1200mm appears on two open requests, raised by two people, four hours apart.
Requests a month, every one tracked from photo to fitted.
Running live at a Lincolnshire fresh-produce site. One storekeeper, one queue, and nobody at the hatch asking for an update.